Personal data we may collect about you
We will obtain personal data about you such as your name, telephone number, email address, and query details, whenever you complete an online form such as our online contact and query submission page. We will also obtain information about you such as your bank details or company financial information when you register to use our online services or pay for them.
How we use your personal data
- We may use your personal data (including your contact information) for the following purposes:
- to communicate with you from time-to-time
- to improve our services
- to help us identify you and any accounts you hold with us
- administration and processing payments
- research, statistical analysis and behavioural analysis
- customer profiling
- fraud prevention and detection and security vetting
Disclosure of your personal data
We may share generic aggregated demographic information and personal information with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the website or administer activities on our behalf. In addition, we may disclose your personal data to law enforcement agencies in connection with any investigation to help prevent unlawful activity. Where the personal data of any EU member state subject is transferred to a non-EU member state for processing, we undertake to ensure technical and organisational security measures that provide a level of protection appropriate to the risks represented by the processing of such data and in order to protect such data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access or any other unlawful form of processing.
You have the right to stop us using your information for marketing purposes for our or third party products, promotions and events that may be of interest to you. You may indicate if you do not wish to receive such communications.
We may keep anonymised and aggregated statistics of your response to any advertising provided to you such as you clicking on a particular advertisement and use it for the purposes already described.
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the Internet.
We may monitor and record communications with you (such as telephone conversations, texts and emails) for the purpose of providing our services.
Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on his/her behalf to the processing of their data and receive on their behalf any data protection notices.