About our Privacy Policy

We take the privacy of our customers very seriously. We ask that you read this Privacy Policy (“the Policy”) carefully as it contains important information about how we will use your personal data.


Personal data we may collect about you

We will obtain personal data about you such as your name, telephone number, email address, and query details, whenever you complete an online form such as our online contact and query submission page. We will also obtain information about you such as your bank details or company financial information when you register to use our online services or pay for them.
We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of your Internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy.


How we use your personal data

    We may use your personal data (including your contact information) for the following purposes:
  1. to communicate with you from time-to-time
  2. to improve our services
  3. to help us identify you and any accounts you hold with us
  4. administration and processing payments
  5. research, statistical analysis and behavioural analysis
  6. customer profiling
  7. fraud prevention and detection and security vetting
  8. marketing

Disclosure of your personal data

We may share generic aggregated demographic information and personal information with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the website or administer activities on our behalf. In addition, we may disclose your personal data to law enforcement agencies in connection with any investigation to help prevent unlawful activity. Where the personal data of any EU member state subject is transferred to a non-EU member state for processing, we undertake to ensure technical and organisational security measures that provide a level of protection appropriate to the risks represented by the processing of such data and in order to protect such data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access or any other unlawful form of processing.


Marketing

You have the right to stop us using your information for marketing purposes for our or third party products, promotions and events that may be of interest to you. You may indicate if you do not wish to receive such communications.
We may keep anonymised and aggregated statistics of your response to any advertising provided to you such as you clicking on a particular advertisement and use it for the purposes already described.


Keeping your data secure

We will use technical and organisational measures to safeguard your personal data. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the Internet.


Monitoring

We may monitor and record communications with you (such as telephone conversations, texts and emails) for the purpose of providing our services.


Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on his/her behalf to the processing of their data and receive on their behalf any data protection notices.


Contact

We welcome your feedback and questions. If you wish to contact us, please send us an email. We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. This document was last updated on 14th June 2017


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